PRIVACY POLICY
Dialed by Driven Performance, Inc.
Last Updated: 12/1/2025
Driven Performance, Inc. ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Dialed ("the App") and any related services.
By using Dialed, you consent to the data practices described in this Policy.
1. Information We Collect
We may collect the following categories of information:
A. Information You Provide Directly
- Account information: Name, email address, username, password
- Vehicle/race data: Setup logs, gear choices, maintenance notes, race history, images, text entries
- Support inquiries: Emails, feedback, troubleshooting messages
We do not collect sensitive personal information such as government IDs, financial account numbers, or biometric data.
B. Automatically Collected Information
When you use the App, certain data may be collected automatically, including:
- Device information (model, operating system, language)
- Log data (IP address, app version, crash reports, diagnostic data)
- Usage data (features accessed, actions taken within the App)
This information helps improve performance, fix bugs, and optimize user experience.
C. Subscription & Purchase Information
If you purchase a subscription or in-app features:
- Payment processing is handled by Apple App Store, Google Play, or other third-party payment platforms.
- We do not receive or store your full credit card number or billing details.
- We may receive limited transaction metadata such as:
- Purchase date
- Product purchased
- Billing confirmation status
D. Cookies & Tracking Technologies
If you visit related websites or use web-based versions, we may use:
- Cookies
- Analytics tools
- Device identifiers
These help understand usage patterns and improve functionality.
2. How We Use Your Information
We use your information for the following purposes:
- To create and manage your account
- To provide, maintain, and improve the App
- To store your racing data and vehicle setups
- To personalize your experience
- To process purchases and subscriptions
- To send important notifications (feature updates, security alerts, subscription reminders)
- To respond to support requests
- To analyze usage for performance optimization
- To prevent fraud or misuse of the App
We do not sell your personal information.
3. How We Share Information
We may share information in the following limited circumstances:
A. Service Providers
With trusted partners who help us operate the App, such as:
- Cloud storage providers
- Analytics platforms
- Crash reporting tools
- Customer support tools
All service providers are contractually obligated to protect your data.
B. Legal Requirements
We may disclose information if required to:
- Comply with a law, regulation, or legal request
- Protect the safety, rights, or property of Driven Performance, Inc. or others
- Investigate fraud, misuse, or harmful behavior
C. Business Transfers
If the Company merges, sells assets, or undergoes acquisition, user information may transfer as part of the transaction.
4. Data Storage & Security
We use industry-standard measures to protect your information, including:
- Encrypted data transmission
- Secure servers and cloud infrastructure
- Access controls
- Regular monitoring for vulnerabilities
However, no system is 100% secure. You use the App at your own risk.
5. Data Retention
We keep your information only as long as necessary to:
- Provide the App's functionality
- Maintain lawful business records
- Comply with legal obligations
You may request deletion of your data at any time.
6. Your Privacy Rights
Depending on your location, you may have rights such as:
A. California (CCPA/CPRA) Rights
California users may request:
- Access to personal information
- Correction of inaccurate data
- Deletion of personal information
- Information about how data is used
- Opt-out of data sharing for targeted advertising (we do not currently engage in such sharing)
B. GDPR Rights (if applicable to you)
Users in the EU/UK may request:
- Data access
- Data correction
- Data deletion ("right to be forgotten")
- Restriction of processing
- Data portability
- Objection to certain processing activities
C. How to Exercise Your Rights
You may contact us directly at:
📧 info@d1driven.com
📍 14332 S Chestnut Ave -- Fresno, CA 93725
We may request verification of your identity before fulfilling requests.
7. Children's Privacy
Dialed is not intended for children under 13.
We do not knowingly collect data from children.
If you believe we have collected data from a child, contact us immediately.
8. Third-Party Links
The App may contain links to third-party websites or tools.
We are not responsible for their content or privacy practices.
9. International Users
By using the App, you consent to the transfer of your data to the United States or other locations where our servers operate.
10. Data Backups & User Responsibility
- Dialed stores user-entered racing data (setups, notes, logs) in cloud environments.
- We do not guarantee that all data will be permanently retained.
Users are encouraged to independently back up important data.
11. Your Choices
You can:
- Edit account details
- Delete saved setups or logs
- Disable notifications
- Request account deletion
Deleting your account will erase associated data from our systems (subject to legal requirements).
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When changes occur:
- The "Last Updated" date will be updated
- Continued use of the App constitutes acceptance of the revised Policy